In March this year, regular Showman’s Show exhibitor, Event Genius kicked off its festival season with a multi-day roll out of the company’s award-winning ticketing, access control and cashless payments technology onsite in the stunning surroundings of Puerto Rico for Afro Nation Festival.
Creating a smooth customer journey across all event touch point is integral to ensuring a high-quality customer experience. Engaging with multiple technology suppliers for ticketing, ingress, onsite payments and more, makes this journey disjointed and open to failures. This is where Event Genius comes in… offering an end-to-end solution, dedicated to providing a seamless experience for both fans and organisers, through ticketing, access control, cashless payments and more.
The team has shared a video that showcases how the Event Genius’ end-to-end festival technology manages the whole customer experience from the moment tickets go on sale, until the music stops.